Terms of service
Overview
This website is operated by Solace. Throughout the site, the terms “we”, “us” and “our” refer to Solace. Solace offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink.
These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, or contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by them. If you do not agree to all of the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.
Any new features or tools added to the store will also be subject to these Terms. You can review the most current version at any time on this page. Solace reserves the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically. Your continued use of the website following any changes constitutes acceptance of those changes.
Our store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services to you.
1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence, or you have given us your consent to allow your minor dependents to use this site.
You may not use our products for illegal or unauthorized purposes, nor may you violate any laws in your jurisdiction (including copyright laws) when using the Service.
You must not transmit worms, viruses, or any code of a destructive nature.
A breach of these Terms will result in immediate termination of your Services.
2. General Conditions
We reserve the right to refuse Service to anyone, for any reason, at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted across various networks and adapted to meet technical requirements. Credit card information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, or use of the Service, without our express written permission.
3. Accuracy, Completeness & Timeliness of Information
We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material provided is for general information only and should not be the sole basis for decision-making without consulting primary sources.
This site may contain historical information which is not current and is provided for reference only. We reserve the right to modify contents at any time but have no obligation to update information.
4. Modifications to Service & Prices
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.
We will not be liable for any modification, price change, suspension, or discontinuance.
5. Products & Services
Some products or services may be available exclusively online and in limited quantities, subject to our Refund Policy: [LINK TO REFUND POLICY].
We make every effort to display product colors and images as accurately as possible, but cannot guarantee monitor accuracy.
We reserve the right to limit sales by person, region, or jurisdiction on a case-by-case basis. All product descriptions and prices are subject to change without notice, and we reserve the right to discontinue products at any time.
6. Billing & Account Information
We may refuse any order you place with us. We reserve the right to limit or cancel quantities purchased per person, household, or order.
You agree to provide current, complete, and accurate purchase and account information, and to promptly update details as needed.
For more information, see our Refund Policy: [LINK TO REFUND POLICY].
7. Optional Tools
We may provide access to third-party tools which we neither monitor nor control. You acknowledge and agree that use of such tools is at your own risk and without warranties of any kind.
8. Third-Party Links
Third-party links may direct you to websites not affiliated with us. We are not responsible for evaluating or warranting third-party content, products, or services, and are not liable for related damages. Please review third-party policies before engaging in transactions.
9. User Comments, Feedback & Submissions
By submitting content (e.g., suggestions, proposals, or comments), you agree we may edit, copy, publish, and use it in any medium without restriction.
We are under no obligation to maintain such comments in confidence, to compensate you, or to respond.
You agree your comments will not violate third-party rights or contain unlawful, abusive, or malicious content. You are solely responsible for your comments.
10. Personal Information
Your submission of personal information is governed by our Privacy Policy: [LINK TO PRIVACY POLICY].
11. Errors, Inaccuracies & Omissions
Occasionally there may be errors in product descriptions, pricing, promotions, or availability. We reserve the right to correct such errors and to cancel orders where necessary.
12. Prohibited Uses
You may not use our site or content for unlawful purposes, to solicit illegal activity, to infringe intellectual property rights, to harass or discriminate, to transmit malicious code, or to interfere with site security. We reserve the right to terminate Service for prohibited use.
13. Disclaimer of Warranties & Limitation of Liability
We do not guarantee uninterrupted, secure, or error-free use of our Service. All products and services are provided “as is” and “as available,” without warranties of any kind, unless expressly stated.
In no case shall Solace, its employees, affiliates, or partners be liable for indirect, incidental, or consequential damages arising from the use of our Service.
14. Indemnification
You agree to indemnify and hold harmless Solace, its affiliates, partners, and employees from any claim or demand arising out of your breach of these Terms or violation of any law or third-party rights.
15. Severability
If any provision of these Terms is deemed unlawful or unenforceable, the remainder shall still apply in full.
16. Termination
These Terms remain effective unless terminated by either you or us. We may terminate this agreement at any time if we suspect a breach, and you remain liable for outstanding amounts up to termination.
17. Entire Agreement
These Terms, along with policies posted on our site, constitute the entire agreement between you and Solace and supersede prior agreements.
18. Governing Law
These Terms are governed by and construed in accordance with the laws of Egypt.
19. Changes to Terms
We reserve the right to update these Terms at any time by posting changes to this page. Continued use of our website constitutes acceptance of such changes.
20. Contact Information
Questions about these Terms of Service should be directed to our team via Whatsapp, Facebook or Instagram.